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   Nags Head Software

GolfBets Frequently asked questions

Q. Golfbets executable not visible after W10 install

A. Go to C:\Golfbets folder

right click on nhsgolfbets.exe application (about 1200 kb in size)

click on Send to Desk Top

This will put a GolfBets icon on the desktop - click to run GolfBets

Q. Security Software blocks my software download

A. Our download volume is not high enough to pass the security check. Our software is not Malware. There should be  an option to override the block on the security error page.

Q: Get missing wininet.dll

A: Click on the link below to download a new copy of wininet.dll

www.nagsheadsoft.com/wininet.dll (should end up in your download folder)

click on wininet.dll in the download folder

right click on wininet.dll and click Copy

go to the C:/Program Files (x86)/GolfBets folder (if no x86 folder then use C:/Program Files folder)

Right click on the C:/Program Files (x86)/GolfBets folder and click Paste (replace the existing copy)

Q: Get msflxgrd.ocx error in Fix Files or Payoff

A: You must enter the following exactly as it appears. If you are not

comfortable doing this you should ask for help from a "computer" person.

 

Press simultaneously Ctrl, Alt, and Del and click on Task Manager

 

Click on File and Run New Task

 

Type cmd.exe in the Open box

 

Check the create this task with admin privileges box

 

Press enter

 

You should get a black box screen for command prompt

 

Type

 

cd C:\Program Files\GolfBets   (or Program Files (x86) if msflxgrd.ocx is in that folder)

 

Type

 

Regsvr32 msflxgrd.ocx    (note one space after Regsvr32)

 

You should get a Successful message

 

Q: I am getting a  Path not found error message when I click on Goto Menu

A: Delete the Init file in C:\Golfbets folder

Q: Can.t access GolfBets tutorial from the setup screen

A: Click on the following link to access GolfBets tutorial 1    http://www.nagsheadsoft.com/nhsprod/nhsgbsetup1.swf

    Click on the following link to access GolfBets tutorial 2    http://www.nagsheadsoft.com/nhsprod/nhsgbsetup2.swf

Q:Lost registration number.

A:Download and install the current free trial version and purchase an update from the order page to receive a new registration number.

Q:Program screen won't fit on the display.

A:Change your display resolution as follows

Click Control Program

Click Display

Click Settings tab

Move the slide bar to 1024 x 768

Q: I have not received a program registration number after placing an order

A: Check your SPAM folder first. Registration numbers are usually provided within 5 minutes after ordering. Please send us an email if you did not receive a registration number.

Q: What is the difference between the trial and full program versions

A: The trial version only allows up to four bettors. Otherwise it has the same functions as the full version. Full version function is unlocked in a trial version by placing an order and entering a program registration number sent by email after the order is processed.

Q: What do I need to do to use my DYMO receipt printer?

A: You will need GolfBets Version 6.0 or later released in January, 2006. Click the Order button to purchase an upgrade.

At Control Panel, Printers select your DYMO printer and make it the default printer by clicking File, Open, Make Default. Right click on the DYMO printer and click Properties, Print Preferences, Advanced, Paper Size, Continuous Wide, OK

Q: How can I export files to a CD or thumb drive?

A: Use Windows Explorer to find the following files in "C:Program Files\GolfBets"

Bettors, Players, Roundx yBets where x is the Round number and y is the flight number

Right click on each file, select Send To, and select your writable CD or thumb drive

The Windows CD writing wizard will write the files to a CD